You may contact us at  CustomerService@planetbmx.com

We are here to answer your questions, and to provide you with 100% customer service!  Emails are checked Monday through Friday, numerous times a day!

Our office phone number is  904-250-5090. 

Or write our office headquarters at:

Planet BMX

8880 Corporate Square Ct., Suite 7

Jacksonville, FL  32216

USA

CUSTOMER SERVICE / OFFICE HOURS OF OPERATION (NOT OPEN TO THE PUBLIC)

• MONDAY- 9:00am - 5pm
• TUESDAY- 9:00am - 5pm
• WEDNESDAY- 9:00am - 5pm
• THURSDAY- 9:00am - 5pm
• FRIDAY- 9:00am - 4:45pm
• SATURDAY- CLOSED
• SUNDAY- CLOSED

If in town, visit our friends at PLANET BICYCLE.

(Please note: The Planet Bicycle retail shop is run independently, and does not have access to customer online order information. Please do not call their shop phone number for info pertaining to Planet BMX, or for any orders placed online. Thanks!)

Planet Bicycle

79 Sailfish Drive

Jacksonville FL 32233

Again, Planet Bicycle is run independently, and does not have access to customer online order information, as it is a different business. Please do not call the shop phone number for info on any orders placed online.